<aside> 💡 Use this to place your SOPs for emergencies at your company

</aside>

Site Crashes

• [ ] Call [CTO] at (281) 330-8004
• [ ] Text [CEO]
• [ ] Post message on #emergencies slack channel
• [ ] Post twitter post saying: “It appears our site is down, we’re looking into it and will let y’all know once it’s fixed”

Customer Threatening To Sue

• [ ] Do not respond to them
• [ ] Forward email to [email protected]
• [ ] Post screenshot of message on #emergencies in slack

Social Media Storm

• [ ] Do not respond
• [ ] Text [CEO] at (281) 330-8004
• [ ] Post in #Press on Slack so they can handle

Feeling stuck with a time sensitive deliverable

• [ ] Slack your manager